Last August, I was rear ended, at no fault of my own, while driving a Hertz rental car in Minnesota. The at fault driver's insurance, American Family, has paid for the damages but refuses to pay the Loss of Use and Administrative fee's ($345 in total) that Hertz is charging. Hertz has contracted Viking Billing Services to collect the unpaid fees from me. Because I was not at fault, I do not feel I am responsible for the fees. Progressive, my insurance, agrees with me but has not been able to assist in any meaningful way. American Family has instructed me "not to pay the fees and see what happens." I called Viking Billing Services and the representative was very agitated by the fact that I was questioning the fees. I would greatly appreciate any advice. Should I ignore the bill as suggested by American Family? Or, should I elevate this to someone else?