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Problems on a Royal Caribbean cruise

Discussion in 'Royal Caribbean' started by Don Haag, Mar 27, 2016.

  1. JVillegirl541

    Staff Member Advocate

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    The Letter Writer does not seem to have a complaint against RCCL. They only speak to the insurance process. Would be nice if the LW would clarify some questions we have.
     
    #21
  2. Neil

    Neil Moderator
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    I thought questioned that, lol.
     
    #22
    jsn55 and AMA like this.
  3. Joe Farrell

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    just because you don't pursue a legal remedy does not mean you do not have standing to do so . . . the issue was if he had standing and he does.
     
    #23
    Tricia K. likes this.
  4. jsn55

    Staff Member Advocate

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    Well, you know those formal nights ... require lots of packing space for the finery.
     
    #24
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  5. Tricia K.

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    A lot depends on whether the injury was the fault of the cruise line or hotel or whatever. If they are at fault, they are supposed to cover all of your related expenses. One thing a lot of people don't realize is that if you use your own health insurance and you later receive a settlement to cover those bills (whether you sued or they offered a settlement so you wouldn't), your insurance company is entitled to the money. You can only keep it if it is for pain and suffering. Of course, if your insurance company believes another should at least be sharing the burden with them, they will go after those funds on their own
     
    #25
  6. Tricia K.

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    I really liked your explanation. You were clear and concise and kept an encouraging, empathetic tone. Thank you.
     
    #26
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  7. Neil

    Neil Moderator
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    That is true. Almost anyone who has gotten norovirus on a ship can tell you the ship doesn't charge them for the doctor visits.

    My wife once tripped over a kid that was laying on the stairs on an NCL cruise and fell down the steps tearing something in her ankle. The cruise line didn't charge anything for the X-rays or bandaging of her foot.

    It does depend on how an injury or illness occurred.
     
    #27
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  8. kenish

    Staff Member Advocate

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    My friend and I took an independent tour of Antigua on a Celebrity cruise. She stepped on something in the sand during a beach stop and cut her bare foot (minor puncture wound). As soon as we returned to the ship later in the day we went straight to the clinic. The doctor decided stitches were not needed and gave her a tetanus shot. To our surprise, no charge. It was only my friend's 2nd cruise with them and my 3rd and we had a mid-level Concierge cabin. So the no-charge certainly wasn't due to our "status" or our "good looks and charm"! Either the doc wasn't busy, or it was thanks to our tablemates who have 25+ Celebrity cruises under their belt that we met on a previous cruise. They weren't with us in the clinic, so perhaps our record was flagged as their friends.
     
    #28
  9. AAGK

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    He would have no damages, though so the effect is the same (assuming he just sought expenses paid on his behalf, etc). His belief that it is not fair for his health insurance to pay seems insufficient to show he has any real interest there. Obv if he wanted to proceed against the cruiseline on a negligence theory or his travel insurance for covered expenses he actually paid.
     
    #29
  10. jsn55

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    I never thought about it, but if a cruise line thinks they could possibly be at fault, they'll nurse you without charge. Since this was an independent tour, I have to think your good looks & charm did it. (I got upgraded once on a NWA fllight out of Mpls by telling the gate agent he should upgrade me based on my ... good looks. He cracked up, and 2B was mine.)
     
    #30
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  11. Don Haag

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    #31

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