palladium travel club

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Jan 18, 2018
Last April we traveled to mexico and stayed at the palladium resort. We unfortunately signed up with the palladium travel club. We are trying to cancel the membership and get a refund. We have not used any of their services. We have been emailing with a verifcation officer and being told that we can't cancel. I have seen on the internet that you helped another couple to cancel the membership and get a refund. Can you please help me?
I am going to sign onto linkedin and see if any of the executive will help...