On November 13, 2016, I went to the medical facility on Oceania Cruise Lines ship Marina. I had a cough and stubbed toe. When I returned to my stateroom, I received a bill for $1,159. My insurance has covered only $255.92. I contacted Oceania and they have refused to rebate any portion of the charges. The care I received was as if I had a medical emergency. It was totally inappropriate. By this practice, they rip off their customers. I felt like I was mugged. I filed a complaint with elliott.org about a month ago but have heard nothing. Does anyone have any suggestions as to how I should proceed?