I returned 2 items & received a Nordstrom gift card for $454. I have the receipt for the gift card along with the card & PIN number in my hands. No one else has seen this card except for the employee giving me the card. Nordstrom told me over the phone the $454 was put on the card at the time the receipt states. A week later the gift card has a $0 balance & items were purchased online. I never used the gift card online & feel I am the victim of fraud/scam. After making numerous calls to Nordstrom, they told me they can not do anything because the gift card is depleted. They told me I could file a police report. I live in a big city & know the police won't do anything about a gift card. But $454 is a good amount of money to be stolen from my gift card, I believe either from an employee or some scamming ring. Nordstrom should be concerned about this, but they're not nor willing to help me at all. Nordstrom won't tell me the name or address on the online orders & said the police can subpoena them for the information. I'm afraid the police won't believe me as a gift card is treated like cash. I am so upset & been crying all day over this. I don't know what to do.