Sporadic service for internet and phone for nine months. They finally fixed the problem and I want restitution in the amount of $500.00. I have had numerous service calls and servicemen out to try to repair the problems. I have a list of names of people I have had contact with and they (AT&T) have assigned me a case number. I also contacted the Ohio Attorneys Generals office and have a case number with them also. After nine months of no phone. no internet, days off of work, I am finally up to the name right below the CEO of AT&T. I have spoken to the man named Jesse. His response was to have his team call me, not at the time I provided or the phone number I provided, but at my home in the daytime when I am at work. If someone can help me or have any ideas I am more than willing to give it a try. Thanks.