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Medical billing question

Discussion in 'Other' started by Beardce, May 15, 2017.

  1. VoR61

    Advocate

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    After a bit of checking, I may have located the email address for their CEO, William T. Manson III: The address bill.manson@anmedhealth.org tests out as valid.

    Given your failed attempts to get invoices, I suggest you try "going to the top" with your issue and very reasonable request for invoices (and proof that you have paid them).

    If/when you do, make your communications brief and respectful (non-threatening), and remember to thank him for his time and assistance.
     
    #21
    Patina likes this.
  2. JVillegirl541

    Staff Member Advocate

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    And you requesting copies by calling the CS phone # on the invoice?? Best way is to call and "sweet talk" the agent on the phone and not confuse her with any issues. Simply say you need X number of statements for insurance purposes. Who have you asked???? Ask if she can email, AND ask if there is a way you can download them yourself. Do they have online accounts? My Physicans office has individual patient online accounts. I can pay online, down load copies of bills, check blood work results and medical records. Does your Dr possibly have this ability?
     
    #22
    Last edited: May 18, 2017
  3. JVillegirl541

    Staff Member Advocate

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    Here is the "patient portal" for Anmedhealth. Have you set up your online account? I see you can pay your bills thru this online account. Based on that I suspect you can pull up past billings and invoices also. Have you tried using this resource? The info I have access to thru my Doctors in the Providence Health System is amazing. I am betting this system is very similar.
    Check it out!

    http://anmedhealth.org/patient-portal
     
    #23
    George M, Lizzie1492, mmb and 2 others like this.
  4. JVillegirl541

    Staff Member Advocate

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    @Beardce how are you doing with this? Have you set up an account and used the Patient portal to get your statements?
     
    #24

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