I enjoy reading your daily blogs and hoped never to need your help! I just returned from a 13 day European vacation and cruise. Do you have any contacts for Luthansa Airline? My bag was lost/delayed by the airlines. The originating flight was United, and tickets fees were paid to United. We connected in Frankfort to Venice via Luthansa. My bag was missing at Venice Marco Polo Airport. We filed a claim. I called 2-3 the airport missing bag info line times a day while in Venice. The automated system was not helpful and no one answered the phones. I began to replace some clothes and toiletries and have receipts. We left on a cruise July 15. Royal Caribbean helped contact the airlines and I was to receive my bag in Satorini. It was Mis- labeled by the handler at the airport or in transit and wound up on the Norwegian Jade instead of RCL's Vision of the Seas. Finally after another 4 days Norwegian Jade contacted me directly and the transfer of my bag was made as I left the cruise ship on July 24. In total my bag was "at large" for 12 days. I think the cruise line did what it could. I was lucky, I was traveling with a family group and borrowed some clothing and got by with only about €580 in puchases. Sounds like a lot but it adds up fast, especially toiletries and underwear when you are no where near discount shopping and relying on what's stocked by a cruise line that is hoping you will spend on luxury items when you need basics. Am I right in believing it is Luthansa I need to direct my complaint and claims to? Should I be contacting United since they were the carrier I bought the tickets through? Thanks for your advice and assistance!