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Left at Port Nassau last week with my whole family - need help suggestions??

Discussion in 'Royal Caribbean' started by nicholas gainsbrugh, Nov 27, 2017.

  1. Neil

    Neil Moderator
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    And make sure you take the daily newsletter off the ship with you along with passports and credit cards in case you do miss the ship.
     
    #21
  2. Algebralovr

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    One more note: cruise lines guarantee that if a cruise line excursion is late, they will wait OR get you to the next port and care for you in that process. Usually they wait.

    A friend of mine was on a cruise a few years ago, and went on a catamaran trip that was purchased through the cruise line. The engine of the catamaran gave out. The wind was blowing the wrong way, and they took quite a while to sail back to where they were to leave the catamaran and transfer back to the ship. The ended up being 4 hours late. The ship pulled out of the port, as it had to give up its berth, but dropped anchor in the harbor. The group on the excursion finally arrived back to port, and they were shuttled in a tender back to the ship. It happens. He was glad they were on a ship purchased excursion.

    I was on one in 2014 in Belize where the engine decided not to work as well as we were headed back to the ship. We got back a mere 15 minutes after the ship was to leave (Belize is a tender port) so it wasn't much of an issue. I later asked what would have happened if we would have been significantly delayed, since we were at some little Cay. No answer.

    Life happens. You make the best of it and go on. In each instance, including the original letter writers instance, no one was seriously injured, no one died, things just didn't go as planned.

    That reminds me, I need a new cheap water proof watch for my next cruise.
     
    #22
  3. jsn55

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    I think that he is unhappy about the 'way he was treated'. He feels abandoned by RCCL. He wants to know what happened when he didn't show up for the departure.

    I tried to explain to him earlier that nobody is going to tell him exactly what happened ... they're not going to interview everyone involved with searching his cabin and offloading his possessions so they can give him a report. They followed their procedures and I don't think that our OP is being reasonable in wanting an explanation from the cruise line. He made a mistake, the cruise line followed their policy. Not much more can be said.
     
    #23
    Algebralovr likes this.
  4. Carrie Livingston

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    I believe general procedure is for ship's security officer and someone else (can't remember who) will go into the guest's cabin and look in the safe for anything that might be needed by the pax to either catch up with the ship or return to the departure port and wait for the ship depending on where they are in the cruise.

    It's common knowledge to take the daily off the ship with you in case there is a problem. That way you'll have the port agent's information in case you need to get anything the ship might have left behind. I almost always carry my passport with me in my bag so at least that's not a concern.
     
    #24
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  5. scaredycat's mom

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    This was an unexpected event for the OP. Although I have cruised several times, I really did not understand the process which occurs when a passenger is late to board. I guess I really never thought about it. Now I am aware and informed. Thank you.
     
    #25
    Patina, Neil and sas80 like this.
  6. jsn55

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    Exactly! I learned lots from this thread. Not that I'd ever miss a sailing, of course ... unless hospitalized and sedated ... miss dinner? Are you kidding? Everything my colleagues have stated is plain common-sense information but I just never thought about it. Very glad for the education.
     
    #26
  7. VoR61

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    And one thing that is not mentioned, and was not a factor in this instance, is the time zone that is applicable to that port. This is something we have elevated in its importance as we travel because it's so easy to forget about and then an event is missed because the actual time is earlier/later than thought. And we add to that research to show what hours our destinations are open.

    Cell phones certainly help with all this, but we have found, especially when cruising, that cell towers are not always reachable and thus we always print out a +1, -4, etc. on our itinerary so we don't miss the time change.

    And we ensure that our contacts know this as well in case the need arises for them to contact us ...
     
    #27
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  8. jsn55

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    So true - my watch gets re-set on the airplane ... learned from bitter experience how important that is.
     
    #28
  9. VoR61

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    Yes, so did we when cruising Hawaii and then Alaska. Very important in the planning stages too as we needed to adjust our sleeping habits accordingly.
     
    #29
  10. Neil

    Neil Moderator
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    They make many announcements in the ship when you change time zones. And that wonderful daily newsletter advises about it too.
     
    #30
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