Last year when taking a trip with the whole family, I signed up for Spirit's $9 fare club for $59.95, since we would be spending that much on bags anyway. Fast forward to now when I see my credit card has been charged, not $59.95, but $69.95 on Jan. 5!! I see now that their modus operandi is auto renewal. I would not have signed up at all, had I known this. After googling this situation, I find that they are extremely reluctant to offer refunds. What are the best steps to take at this point?