I woke up this morning to find my wife's flight home from China has been changed. Apparently UA88 original plane had an issue so they are using a smaller plane and sending everybody else first to IAD, then to EWR. Since I live in Philly, I can easily drive to IAD, but United has no way of telling my wife not to get on the EWR flight and no way of taking her ticketed luggage off of the plane and it must go to EWR. Instead of picking her up a IAD at 6:30 pm, now I have to pick her up at midnight in Newark. Just once (I know, dreams do not come true except in the movies) can't these meshuganah airlines give true customer service.