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Global Entry Program

Discussion in 'Other' started by Babs, Feb 19, 2017.

  1. Babs

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    We were flying business class and there was no separate line. Everyone went to the same place. I was told directly by TSA agent when I asked, "no separate TSA pre line," eveyone in one line. If there was another security section, we never found it.
     
    #61
  2. ADM

    ADM

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    Now that's strange. I guess it was an off time and no separate line.
     
    #62
  3. Neil

    Neil Moderator
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    To top it the agents were also nasty in Atlanta last time I had to connect. It you are right - I guess I never really thought of this before.
     
    #63
  4. Babs

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    We've come into Atlanta many times and have never found a separate line for first/business class. I double checked with my husband in case I'd forgotten something and he said no, only one line. We landed around 4:30 in the afternoon on a Tuesday. I asked the agent about TSA pre, but I didn't think to ask him about first/business class. Something seems off here. Were you flying Delta? I wonder if we were directed to the wrong place. It would have to be a completely separate area because there was only one (long) line which was divided to about 5 or 6 machines when you got to the head of the line. No lines on the side as they often do when you are checking in initially.
     
    #64
  5. ADM

    ADM

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    Yes, we were flying Delta. Just last summer we flew back into the country and the security line in ATL had a separate one for first and business customers. We have used it numerous times. You drop off the checked luggage and the security area is right there. The separate priority line is on the right hand side next to where they take the checked luggage.
     
    #65
  6. Babs

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    We are traveling again next month. I'm going to take a second look at the area you mention. There was chaos at the place where you return the luggage. The person behind my husband in the TSA line was a pilot. He thought the system was pretty stupid as well. The only difference was that he went through just the metal detector and we went through the scanner.
     
    #66
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  7. VoR61

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    This may help. I located the security information for ATL here, where it states:

    TSA PreCheck lanes are staffed daily at the following locations:
    International Terminal 6:30 a.m. to 9:30 a.m. and 12:30 p.m. to 5:30 p.m.​

    So the line may have been closed (early?) at the International terminal when you arrived. I noted that you said 4:30 PM and assume that was local time (EDT).
     
    #67
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  8. Babs

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    It was, but is that the information for people coming from home checking into the airport or is it for people who just got off an international flight? The systems are different.
     
    #68
  9. VoR61

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    I don't know, but I thought it was for both.
     
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  10. VoR61

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    Continuing my search, I'm posting these (for the international terminal):

    http://airport.blog.ajc.com/2016/05...ernational-terminal-to-bypass-security-lines/

    "The international terminal’s main checkpoint has less than a third of the number of security lanes at the domestic terminal."​

    http://www.ajc.com/business/tsa-adds-precheck-lane-international-terminal/KubbTYNbDhNLIB7ytBR0RL/

    "The new PreCheck lane in the international terminal of Hartsfield-Jackson International Airport is open during peak travel times"​

    https://www.flyertalk.com/forum/del...pre-check-atlanta-intl-arrivals-security.html

    See this post: MSPeconomist, on Dec 13, 14, 4:34 pm​
     
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  11. jsn55

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    I think you probably 'fell victim' to some kind of internal TSA issues with security: short-staffing, bad planning, people out sick, equipment malfunction ... who knows? ATL is an enormous connecting airport, so they probably have good systems set up as ADM outlines ... most of the time. I'd definitely contact TSA to register your displeasure. You'll probably never get an answer, but at least you'll alert them to a problem.
     
    #71
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  12. VoR61

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    #72
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  13. VoR61

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    #73
  14. Neil

    Neil Moderator
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    #74
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