Global Entry Program

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Jan 22, 2015
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#43
Have finally gotten through and we have interviews set up. Just a warning to anyone wanting to join this program, the first interviews we could get were mid-December. Since we hoped to be in the program for our November trip to Mexico, it's not very helpful. I guess for future trips . . .
I ran into the same problem in Denver. So I looked at nearby centers. I was able to get an appointment in Albuquerque almost immediately. So I booked a cheap round trip ticket and flew back the same day.

So my advice is to look around at other centers to see if you can get an appointment before December
 
Likes: Neil Maley
Feb 19, 2017
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#44
Thanks Sam. I'm hesitant to do that because it was such an ordeal to get to where we are that I'm afraid to change something for fear of messing everything up.
 
Jan 22, 2015
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#45
Thanks Sam. I'm hesitant to do that because it was such an ordeal to get to where we are that I'm afraid to change something for fear of messing everything up.
I originally picked Denver for my meeting place. I then changed it with no problems. The actual meeting with the agents won't take more than 10 minutes. Good luck and welcome to the club
 
Feb 19, 2017
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#46
If you've read my earlier postings, you'll know what I mean by ordeal. It took weeks and a lot of tries to get both of us scheduled.
 
Feb 19, 2017
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#47
We had our interview in December. Everything went smoothly and the people were very nice. But . . ., I'm wondering how much time we bought ourselves. We just came back from Mexico. Getting through customs and immigration took no more than 5 minutes. Then we had to wait for our luggage. Short wait, no big deal.

The real problem came at TSA. There must have been 500 people in a line which snaked throughout the room. The line moved slowly. It took almost 45 minutes to get through the line. Remove shoes, jacket, empty your pockets, etc. I had to remove my tablet, which I've never had to do before. Then I was patted down after the scan. What I'm wondering is why there is not a TSA line for people who have been vetted by the FBI, photographed, and fingerprinted. Why do we have to wait in the same line as people who are visiting the US for the first time? I'm wondering just how much time we saved by giving away personal information.
 
Feb 19, 2017
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#49
There was no Global Entry line for TSA in Atlanta only for customs and immigration. We asked previously and were told by the TSA people in Atlanta that everyone goes through the same line, no matter what.
 

Neil Maley

Moderator
Staff Member
Advocate
Dec 27, 2014
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www.promalvacations.com
#50
There was no Global Entry line for TSA in Atlanta only for customs and immigration. We asked previously and were told by the TSA people in Atlanta that everyone goes through the same line, no matter what.
That is very surprising that an airport that big would not have GE.

Especially since they claim they do:

http://www.atl.com/passenger-information/passenger-security/

Did you arrive before 5 AM or after 9 PM? That might be why - their hours are limited as are most other airports - when there is not as much floor traffic many don't have the lanes open. International has even less open hours as noted on the page.
 
Likes: VoR61

johnbaker

Verified Member
Oct 2, 2014
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#53
@Babs make sure your trusted traveller number is in your profile and attached to any reservation you have (enter it in the secure flight data area). Most of the time, it will guarantee TSA Precheck which tends to move faster. If the number isn’t there, you won’t get it.
 
Feb 19, 2017
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#54
They have all that information. We had TSA pre on the way out of the country. We had the global entry coming back into the country. However I was told by a TSA agent that there is no such thing as TSA pre coming back into the US from a foreign country.
 
Feb 19, 2017
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#56
We come in international terminal and leave domestic terminal. We have to change planes in Atlanta because there are no direct flights from Mexico (or any international destination) to our home city. All flights same ticket. We've traveled all over the world and they always make you go through security again in the US when you start outside the country and your destination is within the US, but not at the arrival airport. In Cincinnati you have to go through TSA again just to leave the airport. Dumb, huh?
 
Feb 19, 2017
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#58
My question is - why is there no TSA pre for people returning to the US who have Global Entry. Why do we have to go through the same screening as foreign citizens and Americans who don't have GE? We have been thoroughly checked by the government. If there was any question, they would not have granted us GE.
 
Apr 10, 2017
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#60
We come in international terminal and leave domestic terminal. We have to change planes in Atlanta because there are no direct flights from Mexico (or any international destination) to our home city. All flights same ticket. We've traveled all over the world and they always make you go through security again in the US when you start outside the country and your destination is within the US, but not at the arrival airport. In Cincinnati you have to go through TSA again just to leave the airport. Dumb, huh?
I have experienced that in Cincinnati and I agree. It's beyond stupid.

I've connected in ATL many times returning from another country. They have a separate priority lane at security for first and business class customers. You'd think there would a TSA Pre as well.
 
Likes: jsn55