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Free Target International Shipping Promotion - Problems

Discussion in 'Retailers' started by JayMatt19, Sep 7, 2017.

  1. Neil

    Neil Moderator
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    You must give them at LEAST a week before moving up. Be patient.
     
    #41
  2. JayMatt19

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    It's been a week, so i sent it to the next executive. One more to go after this one
     
    #42
  3. JayMatt19

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    What should I do now?
    I Emailed John Mulligan, this was the response I got.

    Hello J,



    Thanks for contacting Target to share your online experience. Your email has been received by our Executive Offices and I'm more than happy to address your concerns.



    I understand your disappointment regarding your recent Target Borderfree orders being cancelled due to the overwhelming response to a free shipping promotion offered by Borderfree. I can’t apologize enough knowing Target has let you down, and I see that your previous feedback and concerns were shared with the leadership team for review as our guests comments are a big part of helping us improve.



    I know you found the new promotion of 25$ off a new 100$ order unsatisfactory, but we aren’t offering any further promotions or resolutions at this time. We appreciate your feedback, and hope you have a great week.





    Sincerely,


    Shanetra

    Executive Offices
     
    #43
  4. Neil

    Neil Moderator
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    If that's the top executive- there isn't anything else to do.
     
    #44
  5. JayMatt19

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    Second to the top.
    I even offered an additional resolution, which was the $25 off $100 coupon work in store as well.
    Also the complaint that some of the emails didn't even contain the coupon was ignored
     
    #45
  6. Neil

    Neil Moderator
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    You can continue to the last executive and see if they will to anything else but he prepared that this may be the best offer you will get.
     
    #46
  7. JayMatt19

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    Best offer, LOL
    Neither my wife, nor my mother even got the coupon codes that the email said it would contain.
    In other words, 2 out of the 3 of us got NOTHING from target.
     
    #47
  8. JayMatt19

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    Just sent an email to the last executive on the list.
    I suggested 2 possible recourses, either free shipping coupons (as was the original offer) or that the $25 off $100 coupon be valid in store as well (and that I get the other 2 coupons)
    I'll keep you guys posted
     
    #48
  9. sas80

    Staff Member Advocate

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    good luck!
     
    #49
  10. JayMatt19

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    Haven't heard back after my latest email, I guess this is all over now.
    Shame
    (and my wife and mother still haven't even gotten the coupon code that was supposed to be inside the email)
     
    #50

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