I am traveling out of state with a soccer team. The tournament requires us to book through the Sports Accommodations company. Working with their rep, we found a hotel that offers free breakfast - the Graduate in Tempe AS. About had of us checked in at 2 am Friday morning. We were told breakfast was served in the attached restaurant from 6:30 until 2 pm. The coach and I commented on how that was unheard of for a hotel breakfast. When we came down at 10 am we were told the free breakfast is in a different location and only served until 9. So we had breakfast in the restaurant next door but had to pay for it. I complained to the desk staff and their response was to slip instructions under my door with times and location. I then talked to a manager who admitted there wasn't good signage but said he can't refund us for the meal because 1. They only serve free breakfast until 9. 2. They communicated that to Sports Accomodatioms and 3. Because they give a portion of our payment to Sports Accommodations the hotel can't afford to give me a refund. (I covered the coat for all of the meals so there would only be one person talking to them). But we were offered free drink coupons! What should I try now? I think the hotel owes me $196.47 for 14 breakfasts I had to buy. As I pointed out to hotel management, if we knew breakfast ended at 9 we would have had the players get up, eat and go back to bed. But thinking we had until 2, we told them to sleep in. Thanks for your help.