Edwards Hotel Detroit

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Sep 20, 2015
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#1
I was at a church conference held at the Edwards hotel a couple of weeks ago and I had a question that no one at the hotel could answer. Why must you put up a credit card for the total stay if you are paying cash and will pay it upon check in. If skipping out on the bill is a concern doesn't cash take care of that. Now the strange ting is one church sent in money for there rooms in advance, so when they got there they only had to put up the $50.00 refundable fee. I guess I don't understand what the difference is between their cash and m cash. Is this just another travel industry got ya or is there a logical explanation. If so will one of you please explain it to me?

I tried to find someone in their corporate offices using your tips, but was unable to find any information on the new owners 600 town center LLC ( it was previously a Hyatt)
 
Sep 19, 2015
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#2
Why do they ask individual travelers for a credit card? So no one walks out with the minibar, flat screen tv, etc on the last day and the hotel has no easy way to get reimbursement,

Why accept cash from a church? Probably easier to sue if needed than an individual. It is all risk management ....
 
Likes: krisseye
Aug 21, 2017
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#3
Now the strange ting is one church sent in money for there rooms in advance, so when they got there they only had to put up the $50.00 refundable fee. I guess I don't understand what the difference is between their cash and m cash.
Are you sure they sent cash through the mail? Depending on the number of people in their group, mailing a large amount of cash through the mail would be, well, unwise. (Mailing a small amount of cash through the mail is unwise, for that matter.)
 

Neil Maley

Moderator
Staff Member
Advocate
Dec 27, 2014
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www.promalvacations.com
#4
I was at a church conference held at the Edwards hotel a couple of weeks ago and I had a question that no one at the hotel could answer. Why must you put up a credit card for the total stay if you are paying cash and will pay it upon check in. If skipping out on the bill is a concern doesn't cash take care of that. Now the strange ting is one church sent in money for there rooms in advance, so when they got there they only had to put up the $50.00 refundable fee. I guess I don't understand what the difference is between their cash and m cash. Is this just another travel industry got ya or is there a logical explanation. If so will one of you please explain it to me?

I tried to find someone in their corporate offices using your tips, but was unable to find any information on the new owners 600 town center LLC ( it was previously a Hyatt)
Because if you damage anything in the hotel room they need a card to charge for the damages. They can't run after you to get the cash if they find a missing bathrobe.

I have no idea what m cash is
 
Likes: krisseye
Sep 20, 2015
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#5
Sorry that should have said my cash not m cash. The other church sent a money order to cover just two rooms. But I get it. Didn't think about damages although there was no mini bar. Thanks for the explanation