Recently I dropped a rental car after hours and two days later I got a call that the car had been stolen from their premises and that they are going to report it to the police. Around 2 months later now I get a damage claim bill for missing keys. When I asked if the car was recovered, the answer was yes. But I'm billed 297$ for missing keys. A few seconds into the conversation, he gets irritated by my questions and he put me on a do not rent list and has given me ten days to settle the claim or else it will be moved to a collections agency or an attorney. I want to know what are my options. It feels very wrong to pay for a crime that I didn't commit.