Concert Tickets Fail to Refund Policy

  • Hi Guest, welcome to the help forum. You can get fast answers to your customer service questions here. We have a dedicated team of advocates who are ready to help. Just go to the section that matches your question and ask us!
  • If you've posted a question or issue for our advocates to assist with, please be sure to check back frequently for responses and requests for clarification.
  • Did you know you can get email notifications when something new posts to your favorite forum? It's easy. Just click the "watch" link right next to the "post new thread" button at the top of your favorite forum. The rest is easy. Now you'll never miss another conversation.
  • Want to become an expert user? Drop by the How to use this forum section and all will be revealed. We'll show you how to make the most of your experience.
Mar 10, 2021
2
0
1
63
made payment if full 3/2/20 $808.85 for james taylor 6/21/20 fenway park concert tickets; due to covid, postponed to 6/21. concert tour subsequently cancelled. company after numerous contacts by myself refuses to refund in entirety stating "cannot honor any refunds until such time ANY live event "anywhere" is being scheduled. (such as Ticketmaster refunds) They offer "taking 120% credit of $970.62 towards any future event as fastest resolution" to this occurance.

box office ticket sales
2424 S 130th Circle, Omaha, NE 68144
877-496-9515
[email protected]
 
Oct 11, 2018
10
23
3
47
Looking at this company, they appear to be a ticket reseller with some pretty poor reviews. Even before the pandemic, there were loads of people saying they were given fake tickets, no refunds, etc. That doesn't bode well.

Are you able to dispute this with your credit card?
 
Mar 10, 2021
2
0
1
63
i had contacted my credit card company to no avail. haven't heard back from elliot.org either. not sure how that works?
 

Neil Maley

Moderator
Staff Member
Advocate
Dec 27, 2014
25,518
27,958
113
New York
www.promalvacations.com
We don’t do the work for you, we give you contacts and a path to use to request a refund.

We don’t have contacts for this company, so you can use our research form to see if our researchers can find executive contacts:


If they do, then use this process to request a refund:


 
Jan 6, 2021
141
546
93
Houston, TX
The owner's name is John Uhrich. The last registered address for their corporate office is:

Registered Agent and Office Address
JOHN UHRICH
SUITE 400
1904 FARNAM ST.
OMAHA, NE 68102

There is no good news that comes up when you look at the particulars of this company. The LLC (and all of its incarnations) are inactive with the State of Nebraska for non-payment of taxes:

TICKETS IN TIME LLC

He and the company were forced to pay a settlement due to their business practices:

Nebraska Reaches $125,000 Settlement with Ticket Reseller

He's also involved as the defendant in a federal lawsuit relating to failure to pay his employees appropriately:

BLAHNIK, et. al., vs. BOX OFFICE TICKET SALES, LLC, et. al.

It seems like a credit card dispute would be the easiest and most direct way to get anything back from these people. OP said he contacted his credit card company "to no avail;" does that mean you filed a dispute and it was denied? Or that you were not able to file a dispute?