Cheapo says not to worry that my ticket doesn’t match my passport.

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Apr 12, 2018
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#1
I cannot get my name changed to match my passport. A friend booked my ticket by Cheapo to Lisbon.on Tap Air.i have tried to get this rectified since February to add my middle name. Cheapo says it is fine the way it is and it is not a problem. I contacted
Tap and they say it is serious problem and I should go back to Cheapo because Cheapo has to change it. Cheapo says it sent a waiver to a tap. . Tap never received it. I am totally at a loss and fear I won’t be able to board because my middle name is not there.
I have spent hours on the phone with Cheapo . Please help!
 

Neil Maley

Moderator
Staff Member
Advocate
Dec 27, 2014
11,426
11,882
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New York
www.promalvacations.com
#2
Has it been more than 24 hours? You can cancel and rebook within 24 hours.

The airline won’t deal with you if you booked through a third party unfortunately.

We have company contacts on top of our pages.
Click on the company contacts tab above and read the information on how to use the contacts and start writing but be reasonable. You need to cut that letter down to a page and a half and most and only state facts. Using a bulletin format helps.