I have been able to submit several successful BRG claims in the past. Lately ,however, they have been consistently denied. I am able to find a lower price but it seems the other websites have a different cancellation policy which ranges from a day to a few hours.It seems that Choice has done this for the sole intent on not honoring their widely publicized offer of a Best Rate Guarantee. Despite a price difference , Choice reps insist that this is not "apples to apples" and will not honor the BRG.I say shame. I especially have an issue whenever 'Greg" responds online. He seems to be hell bent on honoring the BRG policy for whatever reason. On a recent claim ,his response was that my address was unkown despite that I filled out their form correctly.I also have had Choice adjust their price to the competitor within the time my claim was submitted and denied. Why have an adverised BRG policy? Oh, to dupe the consumer,of course.