1. Hi Guest, welcome to the help forum. You can get fast answers to your customer service questions here. We have a dedicated team of advocates who are ready to help. Just go to the section that matches your question and ask us!
    Dismiss Notice
  2. If you've posted a question or issue for our advocates to assist with, please be sure to check back frequently for responses and requests for clarification.
    Dismiss Notice
  3. Did you know you can get email notifications when something new posts to your favorite forum? It's easy. Just click the "watch" link right next to the "post new thread" button at the top of your favorite forum. The rest is easy. Now you'll never miss another conversation.
    Dismiss Notice
  4. Want to become an expert user? Drop by the How to use this forum section and all will be revealed. We'll show you how to make the most of your experience.
    Dismiss Notice

BEWARE PROBLEM With T MOBILE (SAMSUNG)

Discussion in 'T-Mobile' started by PAMELA RICHARDS, Jan 8, 2017.

  1. PAMELA RICHARDS

    Joined:
    Jan 8, 2017
    Messages:
    2
    Likes Received:
    0
    T MOBILE
    WILL NOT LET YOU RETURN PHONE if it's Locked!
    On DEC 31 2016 My Samsung Galaxy S7 locked!
    SAMSUNG GALAXY S7 Phones have
    ANTI LOCKED Built In (GOOGLE)
    BEWARE IF PHONE GETS LOCKED
    THEY WILL REQUIRE
    You to UNLOCK (T Mobile will forward website to refer to on How to Remove Anti Lock)
    The info I received did Not Unlock my phone!
    As if TODAY JAN 8 2017
    My SAMSUNG GALAXY S7 is Still LOCKED
     
    #1
  2. Neil

    Neil Moderator
    Staff Member Advocate

    Joined:
    Dec 27, 2014
    Messages:
    7,325
    Likes Received:
    7,732
    #2
  3. kenish

    Staff Member Advocate

    Joined:
    Sep 1, 2015
    Messages:
    958
    Likes Received:
    1,566
    The policy is no doubt T-Mobile's and not Samsung's. You can probably understand the reasons why they won't accept a locked phone. Why are you unable to unlock your own phone?
     
    #3
  4. Just A Guy

    Joined:
    Jul 27, 2016
    Messages:
    354
    Likes Received:
    432
    I don't think it's unreasonable for T-Mobile to say that, if you want to return a phone to them, it needs to be usable. A locked phone is a paperweight.
     
    #4
    Neil and krisseye like this.

Share This Page