Please help. I closed my AT&T internet account on 2/13/17 and returned the modem. I have contacted AT&T multiple times and keep getting told my account has been closed and the money I have been charged and automatically deducted from my checking account will be returned to me in ten business days and nothing HAPPENS! I have been charged $65 for three months and it is driving my crazy that the customer service representatives are outright LIARS. I have the names of the representatives and I even have my cancellation number. What more do I need to do to get my money back and not get charged without having to close my bank account! I still want my money back!