Are JPEG attachments allowed with a posting?

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#1
I have just joined the forum and I will be posting an issue with Delta Airlines. I would like to add a JPEG to my posting. I see the "Upload a File" button, but does that meld the file into the message or create an attachment?
Are there some general guidelines for posting? I haven't been able to locate any on the site.
Thank for your help.
 
Jan 6, 2015
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#3
Chris can explain in greater detail, but here is some general “forum decorum”:

1. Do not post any personal information (phone, email, reservation numbers, etc.)
2. Be polite, whether starting a new thread or replying to an existing one
3. Avoid insults and emotionally charged statements
4. You can upload images and they will show in the body of your comments
5. The editor has many features you can use to “spruce up” your comments
6. Everyone is here to help. Sometimes our answers are hard to hear but necessary
 
Likes: Mike

jsn55

Verified Member
Dec 26, 2014
6,147
6,254
113
San Francisco
#4
Chris can explain in greater detail, but here is some general “forum decorum”:

1. Do not post any personal information (phone, email, reservation numbers, etc.)
2. Be polite, whether starting a new thread or replying to an existing one
3. Avoid insults and emotionally charged statements
4. You can upload images and they will show in the body of your comments
5. The editor has many features you can use to “spruce up” your comments
6. Everyone is here to help. Sometimes our answers are hard to hear but necessary
Well said, VoR, especially #6!
 

Grant Ritchie

Dependable adequacy :-)
Oct 1, 2014
1,592
1,019
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#5
Well said, VoR, especially #6!
Actually, #6 is a nonstarter. We do not give "hard to hear" answers, no matter how we may feel, personally.

Here are Chris' rules on the matter:

Our focus is on the positive: how to get a "yes" from a company, how to fix the issue, how to make things better for everyone. We do this by connecting consumers to information that can help them achieve their goal, and ours. We do it by encouraging them.

We try to avoid the following:

✓ Telling a consumer they have "no case" because the terms and conditions say so. We'd rather let the terms and conditions, or the company, speak for itself.

✓ Scolding them for not reading the fine print. By the time they get to us, they usually know they've done wrong. They're not coming to us for punishment, but help.

✓ Chastising them for failing to buy a different product or forgetting to purchase insurance. Any recommendations along those lines should be done in a constructive and helpful -- and above all, polite -- manner.