American Airlines - Changing Reservation??

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Apr 30, 2018
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#1
I booked online, and the dates for the flights are wrong. I have called the airlines twice, the website, and an additional help desk. I cannot afford a $200+ charge to change the dates. If I don't change them, the trip wont even be plausible for us. Any help would be appreciated!
 
Nov 27, 2017
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#2
Has it been within 24 hours or is the flight beyond 7 days? If it is, then you can cancel the flight without charge. Have you gone back online to check to see if you can cancel?
 

Neil Maley

Moderator
Staff Member
Advocate
Dec 27, 2014
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www.promalvacations.com
#4
Sorry- you had 24 hours to correct it at no charge. You’ll have to pay to change it plus if the cost of the tickets went up, you’ll need to pay the fare difference.

It’s a necessity to check the confirmation as soon as you received it to make sure it’s correct. A few years ago you didn’t even have 24 hours to correct it - you were charged a change fee if you found it two minutes after you booked.

Wish we had better news.
 

jsn55

Verified Member
Dec 26, 2014
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San Francisco
#5
I'm so sorry that this happened. Did you input the wrong dates when you booked? Or has your reason to fly had a date change? The only thing I can think of is to write to Customer Service, admitting that you made an error and asking them to change the dates without the penalty. Be concise and polite, you are asking for a favor. If that doesn't work, you can use our Company Contacts to go up the corporate ladder. Airlines are making millions from these fees, so it's a really long shot, but worth a try. Please keep in mind that the fare may increase, so time is of the essence if you have to rebook.
 
Mar 28, 2018
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#6
Hi RoamnigJones, there might be another possibility (albeit remotely) - call customer service and if they do not agree to waive the fees for the changing the dates, check if they might allow you to change the name of the passenger? American do not usually allow that, but sometimes airlines make exceptions. I've travelled before with British Airways, who also do not officially allow name changes, but after explaining the situation they have agreed to help me, in exchange for paying a fee. That way you can sell the flight to someone else for the current dates, and buy yourself a new flight with the correct dates. Lots of low-cost airlines allow name changes, but unfortunately quite a few of the regular ones still resist. Good luck!
 
Sep 19, 2015
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#7
The US legacy carriers are very strict with name changes - Mary Smith may be corrected to Mary Smyth but it is not going to happen that it changes to John Doe —- exceptions have been made for the death of a passenger.

This is not viable and the legacy airlines do not permit reselling tickets.