Christina...Thank you so much for the detailed response. I "think" I now understand Elliot's role here. I also think I will avoid the inherent ire from the mentioned flyertalk group, as that is likely to get me more upset... As far as Neil's comments(?) Each time I write something, you seem to somehow get it wrong. You first did not know what I meant by "my" homepage on AA and then referred to a fare policy. The next time you suggested "perhaps" they removed it because I was already in a promotion. They removed it after I spoke to them regarding it, not until. You then gave a thumbs up to "dropping" the issue altogether. Mysteriously you suggested I never saw "the terms" of the promotion. Not sure where you got that? I have already said I have a screen shot of the 2nd promotion. I certainly could post it here, but not sure why you would suggest I post personal information on the web/forum? AA#, name, etc. are all part of that shot? Christina said you have a lot of experience, I guess that scares me. I look forward to other insight from other volunteers after this long weekend. Thanks again to Christina for helping to ground me. No pun intended.