Always, always, ALWAYS get it in writing

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Christopher Elliott

Administrator
Staff Member
Director
Aug 22, 2007
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Orlando
www.chriselliotts.com
#1
I thought Andrea Riegel’s case against AT&T was a slam dunk. But I was wrong.

Riegel, a long-time AT&T customer, called the company recently to upgrade her TV and Internet services.

“A representative offered me discounts that would only increase my base bill by $5 per month,” she says. Not a bad deal, she thought.

Until …

http://elliott.org/case-dismissed-2/get-writing-get-writing-get-writing/
 
Likes: Pol