Hi Guest, welcome to the help forum. You can get fast answers to your customer service questions here. We have a dedicated team of advocates who are ready to help. Just go to the section that matches your question and ask us!
If you've posted a question or issue for our advocates to assist with, please be sure to check back frequently for responses and requests for clarification.
Did you know you can get email notifications when something new posts to your favorite forum? It's easy. Just click the "watch" link right next to the "post new thread" button at the top of your favorite forum. The rest is easy. Now you'll never miss another conversation.
Want to become an expert user? Drop by the How to use this forum section and all will be revealed. We'll show you how to make the most of your experience.
Here's the funny part. The Optimum/Altice Rep wanted me to reboot my cable box. I assured him it had nothing to do with the boxes and asked what were the available show dates he saw for the Late Show with Stephen Colbert. He said he had no way of knowing. So I asked "Don't you...
Optimum advertises On Demand as part of its TV package but it's rarely up to date. For example, today, May 20, 2018, the latest episodes of the late shows like Jimmy Kimmel, Colbert, and others, are from May 14. Customer service Reps regularly blame the networks, but after I called CBS and...