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@Christina H likely because she used work cc and they charged work cc. Had to use work cc because using government rate. Although I would imagine that would be a violation of some federal policy - using the government rate not on government travel.
Although you had preprinted passes, you had luggage to check that had a deadline. You were unable to meet that deadline therefore the luggage can't fly on your flight. As to having to purchase another ticket, I'm not sure the reason for that but it may have had something to do with...
@ImGeurcute, you came here and asked for advice. The people who are responding are trying to help you. We have helped many people with problems but will have questions and they should be responded to without rudeness. This thread will be locked if you continue this behavior.
We are going to need some more details from you. What were the terms of the reservation? Where and for when was the reservation and when was it booked? Priceline has different terms for different offers. I'm sure my colleagues will come along with some additional questions.
@Traveller2018 do we have company contacts for the hotel? Company contacts are located at a link at the top of the page. If not, please click back on the Company Contacts link and you can send a help request for someone to research contacts for the hotel.
I will give my personal experience - I have a bag from Eddie Bauer that I love and have used for probably 15 years or so. It's showing some wear but nothing is broken, ripped, torn yet. I will provide a suggestion and that is don't get a black bag. If you get a colored bag, it's easier to...