Recent content by Pio Venafro

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    Help with an inadvertant double booking on Alitalia

    Hello all...thanks again for your help. Although a nominal reimbursement has been offered...it is better than nothing and there still may be a chance to recover more. I'm not sure if this is the appropriate place to inquire...but does anyone have a recommendation on a reliable tour...
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    Help with an inadvertant double booking on Alitalia

    Hello. A quick update. Cheapair.com went to bat for me directly with Alitalia. Alitalia agreed to refund certain taxes associated with the fare which would amount to approximately $300. Apparently we have the right for these specific taxes to be refunded but I guess you have to fight for...
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    Help with an inadvertant double booking on Alitalia

    Thank you all for your input and knowledge. If nothing else, I'm glad I found this community of caring and concerned consumers and advocates looking out for each other.
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    Help with an inadvertant double booking on Alitalia

    Hello Chis... I have been reading the Travel Trouble Shooter segment in the Philadelphia Inquirer for years but never thought I would have to write in for help. My wife and I finally decided to book a lifelong trip to Rome, Italy. In our excitement, we both unknowingly booked air fare through...