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Neil Maley
  • When leaving Granada for Bilboa on 5/27/16 an angry rude agent told me my ticket was invalid & I would have to pay a "day of ticket" of $509.00 euros! When I told her this was not the story I heard from Iberia agents in Barcelona or Granada when I arrived, she waved me off in a dismissive manner. This is classic bait & switch & I want this airline to fulfill the judgement of the Small Claims Court in my favor.
    My ticket on Iberia Airlines was pending because the airlines would not respond by email nor answer the customer service phone. I had to leave for Barcelona in a few days & checked @ the airport there about paying for this ticket. The agent said I would have to get the ticket the day of the flight. This was also the response when I arrived in Granada from Barcelona. When leaving for Granada for Bilboa on 5/27/16,
    My aim is to help when you've been treated unfairly by a company or explain why a company might be right.
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