1. Hi Guest, welcome to the help forum. You can get fast answers to your customer service questions here. We have a dedicated team of advocates who are ready to help. Just go to the section that matches your question and ask us!
    Dismiss Notice
  2. If you've posted a question or issue for our advocates to assist with, please be sure to check back frequently for responses and requests for clarification.
    Dismiss Notice
  3. Did you know you can get email notifications when something new posts to your favorite forum? It's easy. Just click the "watch" link right next to the "post new thread" button at the top of your favorite forum. The rest is easy. Now you'll never miss another conversation.
    Dismiss Notice
  4. Want to become an expert user? Drop by the How to use this forum section and all will be revealed. We'll show you how to make the most of your experience.
    Dismiss Notice

jsn55's Recent Activity

  1. jsn55 liked Neil's post in the thread I'm getting "SSSS" boarding passes since I got TSA Pre-Check.

    My wife has Global entry and the only time she ever had this happen is when a hotel clerk helped her check in for her flight and made a...

    Oct 23, 2017 at 12:08 AM
  2. jsn55 replied to the thread Mess up after mess up.

    I think you're doing it just right, Carol. Complaint letters regarding rude employees should be separate from your real complaint....

    Oct 23, 2017 at 12:04 AM
  3. jsn55 liked Neil's post in the thread Mess up after mess up.

    I think you are not asking for too much and you have some wiggle room to accepts a little less if you have to. But it always help to...

    Oct 23, 2017 at 12:00 AM
  4. jsn55 liked Carrie Livingston's post in the thread Help needed: Big price increase after having cruise booked and deposit paid !.

    @Sergey thanks for coming back to update us. And so glad you had a wonderful trip!

    Oct 22, 2017 at 11:54 PM
  5. jsn55 replied to the thread First world travel problems..

    Why aren't your names printed on the itinerary? I'm confused.

    Oct 22, 2017 at 11:52 PM
  6. jsn55 replied to the thread First world travel problems..

    Ridiculous! Can she go back again and hope for some help from a real person? OR ... just put her hair back the way it was in the...

    Oct 22, 2017 at 11:50 PM
  7. jsn55 liked Neil's post in the thread British Airways Flight cancelled.

    I am not sure what happened here. Do I have this right? You were in Amsterdam already and you had a return flight from Amsterdam to FLL...

    Oct 22, 2017 at 11:46 PM
  8. jsn55 replied to the thread British Airways Flight cancelled.

    More details, please.

    Oct 22, 2017 at 11:46 PM
  9. jsn55 liked George M's post in the thread A REALLY FUNNY HOTEL STORY.

    Sorry, no midwestern roots. I'm southern New England born and bred. My philosophy of life is that if it can't be fixed by duct tape or...

    Oct 21, 2017 at 10:04 PM
  10. jsn55 replied to the thread NCL Uk want to cancel my booking - can I appeal?.

    Great news, Daffodil - three cheers @John Galbraith !!

    Oct 21, 2017 at 9:41 PM
  11. jsn55 liked Daffodil's post in the thread NCL Uk want to cancel my booking - can I appeal?.

    Well, here I am to update. Finally, after months of hard work by your advocate John, I had my entire booking reinstated! I am SO...

    Oct 21, 2017 at 9:40 PM
  12. jsn55 replied to the thread Replaced Global Entry with NEXUS.

    Thanks for this, John ... if I removed my lenses I'd not be able to find the scanner! I'm actually happy with my PreChek, haven't had...

    Oct 21, 2017 at 9:34 PM
  13. jsn55 liked AMA's post in the thread Wheel Camber Ford Focus SE Sedan.

    Have you signed in to Ford's warranty site, and initiated a chat or called their customer service number? They should be able to give...

    Oct 21, 2017 at 9:26 PM
  14. jsn55 liked Neil's post in the thread Reimbursements.

    We just would like to re-iterate how this site works so you undetstand our process. Before Mr. Elliott or the staff writers will get...

    Oct 21, 2017 at 9:15 PM
  15. jsn55 replied to the thread Possible refund due to AA placing wrong dates on the ticket?.

    Keith, it appears that the return date was entered incorrectly during the original purchase. Your letter is so long that I couldn't get...

    Oct 21, 2017 at 9:11 PM